HME Nexeo - BRS Music & Sound Inc

HME NEXEO|HDX Drive Thru Headset System

Maximize productivity with smart communication for drive-thru, automated order taking, and beyond. More than a drive-thru headset, NEXEO is the latest breakthrough in restaurant technology

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NEXEO|HDX HME Drive Thru System - do more

The Total Solution

Enhance ordering experience with HDX Digital Audio
Increase efficiency with group and one-to-one conversations
Improve workflows with voice commands and more

Automated Options

Supports your preferred voice AI provider
Automated Order Taking (AOT)
AOT greets customers, takes orders, and provide customer service and upsells

The Automated Ordering Experience
Unlike Any Other

NEXEO’s Automated Order Taking (AOT) greets customers, takes orders with outstanding accuracy, and never forgets to upsell. NEXEO with AOT provides a seamless ordering experience, keeping the queue moving quickly and guests coming back again and again.

Consistent, Accurate & Faster Service

AOT greets and serves every drive-thru guest with consistency and efficiency. Thanks to NEXEO’s end-to-end digital audio, the bot can “hear” your customers in HD Audio, which is key for higher order accuracy. And because AOT greets guests as soon as they reach the order point, your team can get the order started right away, resulting in faster order fulfillment for your guests and higher transaction counts for your operation.

Optimize Your Team

More than a bot, AOT is a team member that helps take your drive-thru results to the next level by empowering your crew to focus on other key duties. With AOT on your team, drive- thru operations run smoothly, helping your team succeed even when staffing is fluctuating. In an industry that is changing faster than ever before, AOT meets your store’s evolving needs, exceeding expectations and optimizing operations.

Built-in Support for Seamless Ordering

To provide a seamless ordering experience, AOT is programmed to alert a crew member if it needs help to complete an order. Similarly, you can assign a crew member to monitor and listen to the bot, making it quick and easy for a crew member to take over the ordering process at any point. NEXEO’s built-in AOT support helps ensure your guests experience fast, accurate ordering and your team enjoys some additional peace of mind.

Accomplish More Hands-Free

NEXEO | HDX is the total solution for fully digital restaurant communication and also supports Automated Order Taking. AOT greets customers, takes orders with outstanding accuracy, and never forgets to upsell. NEXEO with AOT provides a seamless ordering experience, keeping the queue moving quickly and guests coming back again and again.

Optimize Your Team Communication

With NEXEO HDX, you can have multiple independent conversations taking place at the same time without impacting drive-thru communication. Make one-to-one calls to provide praise or feedback, keeping your staff focused and engaged. Start a group call to deliver information needed by a team, increasing efficiency and improving service across all areas of your restaurant.

Reduce Interruptions

Targeted alerts and reminders empower you to choose the automated notifications that each person and group hears, significantly reducing the noise clutter and ensuring that the right person on your team receives the alerts they need when they need them.

Intuitive Control Center

The base station is installed at eye level and provides a colorful 7-inch display for easy interaction, making it easier than ever to register headsets, manage your store settings, and view battery and system health information. Critical information like network connectivity, headset status, speaker/mic status, and loop health is readily available.

Easy Headset Pairing

Save time by connecting a headset to the base station instantly, hassle-free and no training needed. Follow the simple on-screen instructions, tap your headset to the blue ring on the base station when instructed, and your headset will be ready to use in no time. Plus, there is no limit to the number of headsets you can connect.