HME NEXEO® Drive Thru Headset System

Maximize productivity with smart communication for drive-thru, automated order taking, and beyond. More than a drive-thru headset, NEXEO is the latest breakthrough in restaurant technology
HME NEXEO Drive Thru Headset System

Unmatched Sound Clarity

HDX Digital Audio builds upon the breakthrough advancements of the EOS | HD with Wideband HD Audio. HME patented noise reduction and Wideband technology dramatically decreases background noise and expands the audio bandwidth to include higher and lower voice frequencies than other systems, resulting in a crystal-clear drive-thru ordering experience for customers and order takers alike.

The Automated Ordering Experience Unlike Any Other

NEXEO’s Automated Order Taking (AOT) greets customers, takes orders with outstanding accuracy, and never forgets to upsell. NEXEO with AOT provides a seamless ordering experience, keeping the queue moving quickly and guests coming back again and again.

Accomplish More Hands-Free

NEXEO | HDX is the total solution for fully digital restaurant communication and also supports Automated Order Taking. AOT greets customers, takes orders with outstanding accuracy, and never forgets to upsell. NEXEO with AOT provides a seamless ordering experience, keeping the queue moving quickly and guests coming back again and again.

Optimize Your Team Communication

With NEXEO, you can have multiple independent conversations taking place at the same time without impacting drive-thru communication. Make one-to-one calls to provide praise or feedback, keeping your staff focused and engaged. Start a group call to deliver information needed by a team, increasing efficiency and improving service across all areas of your restaurant.

  • NEXO and ZOOM Nitro Integration
    Actionable Insight You Can Hear

  • 1:1 Conversations
    Increases Efficiency, Facilitates Training

  • Group Conversations
    Segmented Chats for Greater Productivity

  • Targeted Alerts and Reminders
    Reduce Unnecessary Interruptions

Reduce Interruptions

Targeted alerts and reminders empower you to choose the automated notifications that each person and group hears, significantly reducing the noise clutter and ensuring that the right person on your team receives the alerts they need when they need them.

Intuitive Control Center

The base station is installed at eye level and provides a colorful 7-inch display for easy interaction, making it easier than ever to register headsets, manage your store settings, and view battery and system health information. Critical information like network connectivity, headset status, speaker/mic status, and loop health is readily available.

Easy Headset Pairing

Save time by connecting a headset to the base station instantly, hassle-free and no training needed. Follow the simple on-screen instructions, tap your headset to the blue ring on the base station when instructed, and your headset will be ready to use in no time. Plus, there is no limit to the number of headsets you can connect.

Critical Insight When It Matters Most

With NEXEO, you can have multiple independent conversations taking place at the same time without impacting drive-thru communication. Make one-to-one calls to provide praise or feedback, keeping your staff focused and engaged. Start a group call to deliver information needed by a team, increasing efficiency and improving service across all areas of your restaurant.

NEXEO alerts and video detection enable your team to prioritize mobile guests.

Hear an alert in real time when a customer leaves the queue without placing an order.

Shop the HME NEXEO System