HME EOS | HD® Wireless Communication System

The perfect combination of size, performance, and reliability. EOS | HD® is the industry’s first HD Audio drive-thru headset system with wideband technology.

Expanded Range

  • Reaches into far areas of the parking lot
  • Resists dropouts and interferences
  • Expanded audio range includes higher and lower voice frequencies than standard digital drive-thru headsets

Superior Sound Quality

  • Advanced inbound and outbound noise cancellation
  • Highly directional microphone that delivers superior sound quality
  • Dramatically reduces noise from the drive-thru and the kitchen

The Difference is in the Design

The innovated EOS | HD® headset has 57% fewer repairs than other headsets. After three years of advanced engineering, HME introduced the smallest, most durable all-in-one headset ever. With stronger materials and an advanced design, EOS | HD® dramatically improves reliability by eliminating the most frequent repair issues for all-in-one headsets.

No Wires

No wires across the headband to the battery means no wires to break, solving the number one repair issue for AIO headsets.

Flexible Headband

The flexible steel can be pulled and twisted in various directions without damage. Instantly snaps back to fit any head size.

Reinforced Xylex Casing

The strength of steel in plastic. Special Xylex resin allows for more impact absorption. Reinforced where it matters the most to prevent breakage.

Die-Cast Metal Pivot

Innovative metal pivot point keeps the boom in place and helps keep wires from breaking.

Lighter Weight Balanced Design

Less likely to fall off. Less impact if it does. Greater reliability.

No Moving Buttons

No mechanical switches or springs means nothing moves – for greater reliability.

Built-In Battery Diagnostics

Alerts trigger when the battery needs to be charged or is not working correctly, preventing headset downtime.

Steel Boom

Unlike flexible booms, the steel design prevents wire breakage. Eliminates the number two re- pair issue for all-in-one headsets.

Eliminate Repetitive Repairs

Many things can cause a headset to require repair, but over 45% of all AIO repairs are a result three things: broken wires across the headband, broken wires in the mic boom, and broken buttons.

The groundbreaking design of the EOS | HD has fewer moving parts to deliver a more reliable solution to headset repair problems and lower the cost of ownership over time. The EOS | HD is designed to last longer and need fewer repairs than other AIOs—saving you time and money.

Headband

The leading repair issue for AIO headsets is broken wires across the headband. Wire breakage often creates intermittent power failure which severs communication with customers and results in a costly repair.

EOS | HD eliminates this issue by completely removing these wires. You can twist, bend, and pull the headband without worry of losing communication with customers.

Mic Band

Flexible booms and poorly designed pivots put strain on internal wires and often cause intermittent or complete power failures. This creates costly repairs and can negatively affect customer experience.

EOS | HD was designed with a steel boom and pivot to help eliminate this issue. The steel casing prevents wires from breaking which keeps your repair bills low and your headsets working longer than ever before.

Buttons

With hundreds of presses a day, the buttons on a drive-thru headset take lots of abuse. This constant motion can wear out the mechanical switches inside most buttons and cause them to stop working.

EOS | HD was designed with touch sensitive buttons with no mechanical switches or springs so nothing moves inside which allows for greater reliability and fewer repair bills.

44%
Improvement in Inbound Noise Reduction

Removes engine and traffic sounds from the drive-thru to reduce employee fatigue and distractions.

20%
Increase in Intelligibility

With Wideband technology and advanced noise reduction, EOS | HD makes drive-thru orders 20% easier to understand.

88%
Improvement in Outbound Noise Reduction

EOS | HD’s innovative outbound noise reduction removes kitchen noise, like blenders, so that customers can hear crew members better than ever before.

2X
The Audio Bandwidth

An expanded audio range to including higher and lower voice frequencies provides a more accurate representation of the human voice, so you can get the order right the first time.

Unmatched Message Center

The EOS | HD Message Center helps managers run their restaurants with greater efficiency and profitability.

Greetings

Sequence multiple messages through all dayparts to promote specials and improve check averages. Record up to 12 customer greetings to play throughout the day, whenever and wherever you want.

Reminders

Schedule automatic reminders to keep employees on task; create your own or choose from prerecorded options. Play Reminders on as many headsets as you want. Remind employees to wash their hands, check the bathrooms, and more, without interfering with drive-thru order taking.

Alerts

Automatically inform staff members of critical developments affecting food safety and employee security (i.e. “Back door open.”) Alerts only trigger when certain events occur. Set alerts to send a message to one or more headsets.

Shop the HME | EOS HD® System